Trains leaders to build a customer-obsessed, sales-smart culture using the RELATE Service and Sales framework, Greet, Comfort, Engage, Educate, Invite, Follow-Up, seven observable behaviors that turn every staff member into a confident, consultative seller. Built around daily reinforcement, morning huddles, peer mentors, scoreboards, and a leadership activation plan, not a one-off lecture that fades in 30 days.
A live virtual workshop, two 3-hour sessions, for HR professionals, training managers, and business leaders in any service-based workplace. Leaders leave with a values-driven, sales-smart service culture and a repeatable system, not just a seminar.